Broken Navigator in Marketing Operations Because your customer journey shouldn't start with "which channel should we blast?" Picture this: You're running a boutique hotel chain across Europe, think chic properties in Amsterdam's canal district, a converted palazzo in Florence, and a minimalist gem near London's Shore-ditch. You've got 75,000 guests in your database. Tomorrow, you're launching a "Summer in Europe" campaign. So what do you do? If you're like most marketers, you