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vs.

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Compare iCustomer with GrowthLoop

GrowthLoop helps teams build segments on top of the warehouse. iCustomer goes further: an AI native, warehouse native Decision OS with zero data egress, an oGraph powered signals hub, and iWorkers that run closed loop marketing across paid and owned channels. You get higher match rates, ABM and ecom playbooks, and attribution driven optimization without stitching together point tools.

Side-by-Side Essentials:
iCustomer vs. GrowthLoop

What's Included

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AI-native Decision OS (agents + policies)

Included ✔️

Limited

Warehouse-native, zero data egress (run in your Snowflake/BigQuery)

Included ✔️

Limited

oGraph + Signals Hub (permissioned 3P + curated 2P/intent)

Included ✔️

Not Included

First-party data unification (ID graph + events)

Included ✔️

Limited

Deterministic & probabilistic identity stitching

Included ✔️

Limited

iWorkers for Campaign Ops, ABM, Paid Media, Analytics (OODA)

Included ✔️

Not Included

Next-Best-Action policies (rules + ML/RL)

Included ✔️

Not Included

Closed-loop optimization (outcomes → spend/bid reallocation)

Included ✔️

Not Included

ICP scoring & ranking (contact + account)

Included ✔️

Limited

Real-time suppression/overlap control across channels

Included ✔️

Limited

High match rates: Trade Desk, Meta, LinkedIn, Google

Included ✔️

Limited

Multi-touch attribution & incrementality

Included ✔️

Limited

Audience freshness automation & recency SLAs

Included ✔️

Limited

ABM orchestration (account → buying group → contact)

Included ✔️

Limited

Ecom/DTC playbooks (catalog, CLTV, churn, upsell)

Included ✔️

Not Included

MCP connectors for signals sync & tool calling

Included ✔️

Not Included

Privacy-by-design (consent, minimization, lineage)

Included ✔️

Limited

Enterprise SSO, RBAC, audit trails

Included ✔️

Included ✔️

Partner/Agency mode (multi-tenant, SOW kits)

Included ✔️

Limited

API + SQL access to unified entities/events

Included ✔️

Limited

Native marts (Finance, Segmentation, Attribution)

Included ✔️

Limited

Seatless usage model (AUM + Ops credits)

Included ✔️

Not Included

BYO compute & cost control

Included ✔️

Limited

Vendor lock-in

Not Included

Possible

Total cost to outcomes (TCO)

Lower

Higher

From segmentation tools
to AI native decision loops

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GrowthLoop

Warehouse segmentation & audience activation

Campaign workflows and connectors

Enterprise SSO and permissions

AI-native iWorkers (campaign ops, ABM, paid, analytics)

oGraph/Signals hub with permissioned 3P + intent

Zero-egress decisioning (agents + policies at the data)

Closed-loop optimization tied to attribution lift

Real-time suppression/overlap + freshness SLAs

ICP scoring at contact & account with signals

Ecom/DTC CLTV, churn, and catalog-aware playbooks

MCP-based signals syncing & tool calling

iCustomer

Warehouse-native Decision OS (no egress, own your data)

iWorkers for Campaign Ops/ABM/Paid/Data Analytics (OODA)

oGraph + Signals hub for live, permissioned enrichment

NBA policies (rules + ML/RL) and bid/spend guardrails

Real-time suppression, overlap, and freshness automation

Multi-touch attribution & incrementality with feedback

ICP scoring & ranking at contact/account

High match rates to TTD, Meta, LinkedIn, Google

Ecom/DTC native playbooks (CLTV, churn, upsell)

MCP connectors to sync signals & orchestrate tools

Lower TCO: fewer point tools, no enrichment sprawl

Transparent, Outcome-Based Pricing

iCustomer uses AUM and Ops credits so you pay for results. Keep compute in your warehouse, avoid duplicate enrichment and ID contracts, and run without an agency dependency.

Why Choose iCustomer?

Our customers love the decision intelligence to help your Go-to-market

Headshot accompanying customer testimonial
 "iCustomer’s approach from channel-first to decision-first is pioneering for brands. Their Audience Loop capability with reinforcement learning lifts ROAS, cuts waste, and does it with privacy-by-design, no compromises."

Ajay Kapoor, VP - Performance Marketing

General Motors

iCustomer vs. GrowthLoop FAQs

Answers to common questions about iCustomer vs GrowthLoop. Learn how the iCustomer Platform Hubs for Audience, Signals, Decisions, Agents, and the Learning Loop improve outcomes.

Turn Your Warehouse into an AI Native Decision Engine

If segmentation is not moving the needle, switch to closed loop decisioning. iCustomer unifies identity, signals, and iWorkers on your warehouse to lift match, cut CAC, and compound ROAS across B2B and ecom and DTC.

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