iCustomer is on a mission to unlock decision level intelligence from your existing data & tools
At iCustomer, we empower your data driven go-to-market (GTM) teams with Agentic AI solutions to handle data chaos, ensuring you make trusted, effective & faster decisions to drive predictable growth.
Leadership
Founded by Missionary Team of Industry Experts
CEO
Abhi Yadav
Jose Chan
Sales & BD
Iqbal Kaur
AI & Data Science
David Slavich
Growth
Jiten Kumar
Engineering
From the Founder
Beyond Customer Data Chaos:
Rise of Decision Intelligence
In 2014, while pioneering the Customer Data Platform (CDP) category, I watched companies make strides in CX or GTM with data collection & unification, only to confront a new obstacle: data that wasn’t activation-ready, decision-ready, nor suited for operators or AI Ready towards GTM (Go to Market) Plays.
Fast forward to 2023, and even in a post Agentic- AI world, GTM Operators still express the same frustration. "We are overwhelm with data & signals, but can’t trust or use it easily for operating decisions,” they tell us. “Our data is static or unusable quality and surely not AI-ready, hence no GTM Decision Intelligence.” These issues are compounded by a system where every data question must go through overwhelmed data teams, creating bottlenecks that slow the entire organization. And while CDPs solved parts of the infra problems, they missed something crucial…
So we built iCustomer to solve these challenges head-on and bridge the gap between data and operating decisions. Our Agentic- AI native Composable Decision Intelligence platform combines customer data infrastructure with revenue-driving GTM plays, transforming raw data into AI-ready intelligence that powers automated decisions across your GTM stack. By enriching profiles, validating real-time unified signals, and making intelligence accessible to all business users, we help companies take control of their first party data foundation while consolidating their tech stack.
We’ve created a future where every customer signal isn’t just captured, but relevantly interpreted. Where AI agents and human operators work seamlessly together and teams can finally let their data work for them. At iCustomer, we’re pushing beyond basic data collection to bring effective decision intelligence into organizations, making customer data not just unified, but trusted, actionable, and truly empowering for everyone involved.
Join me in evolving beyond basic data orchestration to custom GTM decision intelligence for your business. So you own your data - your intelligence - your results.
Abhi Yadav
CEO & Co-founder, iCustomer
CDP Pioneer turned Slayer I Decision Intelligence Champion
Pursuit of GTM Optimization via Decision Intelligence
As the industry’s first Multi-Agent Decision Engine (MADE) on your customer data cloud, we enhance decision-making by bringing real-world knowledge and business logic closer to the data, using the same relational paradigm that organizations have relied on for decades.
With us, customers can easily apply sophisticated AI techniques to build a data-to-decision intelligence journey relevant to their business, including knowledge graphs, rule-based reasoning, and prescriptive and predictive analytics to their first-party customer data, streamlining and enhancing every decision across the GTM Operations.
Our Values
The fundamental beliefs and ideals that shape everything we do, driving us forward in our pursuit of excellence and impact.
Self-Learning AI
Insatiable hunger for growth and excellence, setting audacious goals.
Impactful Focus
Prioritizing initiatives that create meaningful and lasting impact.
Empathetic Kindness
Creating a welcoming, supportive environment through genuine compassion.
Constant Elevation
Seeking exceptional talent and fostering continuous improvement.
Agile Efficiency
Swift decision-making, clear communication, and streamlined processes.
Grounded Humility
Embracing diverse perspectives with an open and humble mindset.